Andrea Tanner

Biography

I am currently the Senior Director for Technology Support at the Community College for Baltimore County located in Catonsville, MD.  I am responsible for providing broad leadership and administration for the Information Technology Support Services department which includes the Support Center, Desktop Support, Desktop Engineering, Audio Visual Support, Digital Media Production Services, and Faculty/Staff IT Training. I assess and ensure that Technology Support programs, processes, and procedures are effective and meet the needs of the College community. I represent Information Technology Support Services at college campus forums and constituent meetings in technology, strategy and direction discussions. I prepare, monitor and administrator my unit's operating budget.

I hold a Master's Degree from Eastern Michigan University in Technology Studies,  Information Assurance and a B.A. from Oakland University in Psychology. I currently am pursuing my Ph.D. in Higher Education Administration at Morgan State University.  I.T. Governance, Women in Technology, Intersectionality, and Security Awareness are areas of research interest for me.  I am COBIT and ITIL V.3 Foundation certified.