This paper is the seventh and final installment in a series on Preparing the IT Organization for the Cloud from the ECAR Cloud Working Group.
Bill retired in January 2022 after over 30 years in higher education IT.
For the last 20 years of his career, Bill served in executive positions at Penn State Univerrsity, University of Hawaii and the University of Michigan. In these roles he was responsible for university and system-wide technical infrastructue. This included delivery and operation of a wide range of infrastructure services including data centers, networking, telephony, storage, compute and cloud services. Bill has a long record of successfully delivering large enterprise scale projects in areas such as: IT Transformation, ERP, cloud computing, collaboration platforms, disaster recovery and ITIL. Bill served as the Co-Chair of the Educause Cloud Computing Constituent Group.
Bill graduated from the University of Michigan with a B.A in computer science and economics. He also has an MA in Theological Studies from Asbury Theological Seminary in Wilmore, Kentucky.
The ECAR-CLOUD Working Group is developing this series of seven papers, Preparing the IT Organization for the Cloud. The sixth paper, Cloud Awareness and User Support, outlines how institutions can address end-user support, end-user documentation, user training, and community outreach in the cloud.
Operationalizing the Cloud, addresses cloud computing risks and how to operationalize the cloud. Most colleges and universities have moved at least some services to the cloud, while others have built out large-scale cloud environments. Ensuring that these services effectively align with an institution’s needs requires careful planning and ongoing management.