My experience is in conceptualizing and executing enterprise-wide digital strategies that bring about meaningful transformation. As the Senior Director of Workplace Technology Services at UC San Diego, I manage a comprehensive array of technology groups that serve as the backbone for business operations and innovation.
My managerial purview spans:
- Artificial Intelligence & Generative AI: Spearheading predictive and generative solutions for business applications.
- Data Warehousing & Reporting: Utilizing industry-standard tools such as Cognos and Tableau for informed decision-making.
- Predictive Analytics: Leveraging data to forecast and meet business needs proactively.
- Enterprise Communication: Orchestrating seamless messaging through Microsoft 365 and G-Suite.
- Service Desk Operations: Providing Tier 1 support across the spectrum of IT services.
- Endpoint Management: Overseeing field support and device lifecycle management for enterprise-level departments.
- Enterprise Content Management: Implementing scalable solutions for document and data storage.
- Collaboration Services: Coordinating integrated platforms like Zoom and Qualtrics for enhanced teamwork.
TritonGPT, developed at UC San Diego, is a suite of AI-powered assistants designed to streamline administrative tasks, enhance productivity, and provide institution-specific insights by retrieving, summarizing, and generating content securely.
This paper focuses on mobile apps directly related to the educational institution and downloaded through an app marketplace for the purpose of providing a service to the institution.
This paper is a publication of the ECAR Mobile Strategy and Application Development (ECAR-MSAD) Working Group.
| Status: | Yes, current member |