Brett Pollak


My experience is in conceptualizing and executing enterprise-wide digital strategies that bring about meaningful transformation. As the Senior Director of Workplace Technology Services at UC San Diego, I manage a comprehensive array of technology groups that serve as the backbone for business operations and innovation. 

My managerial purview spans:

- Artificial Intelligence & Generative AI: Spearheading predictive and generative solutions for business applications.
- Data Warehousing & Reporting: Utilizing industry-standard tools such as Cognos and Tableau for informed decision-making.
- Predictive Analytics: Leveraging data to forecast and meet business needs proactively.
- Enterprise Communication: Orchestrating seamless messaging through Microsoft 365 and G-Suite.
- Service Desk Operations: Providing Tier 1 support across the spectrum of IT services.
- Endpoint Management: Overseeing field support and device lifecycle management for enterprise-level departments.
- Enterprise Content Management: Implementing scalable solutions for document and data storage.
- Collaboration Services: Coordinating integrated platforms like Zoom and Qualtrics for enhanced teamwork.

EDUCAUSE Publications

EDUCAUSE Presentations