Brian Baute


Brian Baute is Industry Principal for Education at RingCentral. In this leadership role, he collaborates across sales, product, marketing, professional services, and more to enable prospective and existing education customers to strategically transform their operations with unified communication and contact center cloud services to re-imagine new customer experiences in online & hybrid learning, student recruiting, retention, fundraising, internal collaboration, and more. Brian has more than 20 years of technology leadership experience in higher education, most recently as Chief Information Officer at Queens University of Charlotte where he led technology transformation and operations across all areas of the university and served as an adjunct professor, teaching classes in Queens’ McColl School of Business. Brian spearheaded Queens’ selection of RingCentral as their UCaaS platform of choice in 2019, which enabled the university to rapidly adapt to changing student and organizational needs. Previously, he also served in technology leadership roles at the University of North Carolina at Charlotte and Elon University and began his career as a high school English teacher. Brian earned a BA in English from Indiana State University, PMP certification from the Project Management Institute, and an MBA from Elon University. He has served on the boards of several non-profit and professional organizations including the HESS Consortium and Inspire CIO Leadership Network.

EDUCAUSE Presentations