Biography
Got it. Here's the version with the title kept as Deputy CIO and the portfolio reflecting your current scope rather than the future structure.
Casey Kendall is an accomplished IT leader whose career spans nine years in United States Naval Intelligence and more than a decade in higher education. Her military service built a foundation in leadership, strategic planning, and high-stakes problem-solving, managing efforts that ranged from large-scale telecommunications operations to specialized initiatives. That experience shaped her approach to technology leadership: decisive under pressure, grounded in mission, and attentive to the people doing the work.
At Ithaca College, Casey has helped shape the institution's technology direction for over a decade. She contributed organizational insight and helped steer cultural change through the Imagining Ithaca (now Ithaca Forever) strategic initiative, and has served the college as a working group co-chair and staff trustee.
As Deputy Chief Information Officer and Associate Vice President for Information Technology and Analytics, Casey oversees a portfolio that includes network and unified communications, systems architecture, web development, analytics, and project management. Her focus is on keeping the college's technology infrastructure secure, reliable, and forward-looking, while guiding the institution through a pivotal shift from legacy systems and costly enterprise platforms toward a more integrated, AI-enabled ecosystem.
Casey is active in EDUCAUSE, serving on its Enterprise IT committee, and in NERCOMP, reflecting her commitment to industry collaboration and emerging practice. She holds a master's degree in cybersecurity from Utica University and is a HERS Institute alumna.
Drawing on both her military and academic experience, Casey brings strategic alignment, resilience, and stakeholder engagement to IT leadership. She believes technology strategy succeeds when it is rooted in organizational culture and shaped by diverse perspectives, and she is dedicated to leading Ithaca College through this era of technological and institutional change.
EDUCAUSE Publications
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An effective institutional analytics program has become essential to providing proactive student services and informing strategic actions. Leveraging a modern framework that describes the elements of a mature data and analytics program can help colleges and universities obtain actionable insights.