Cayce C. Will is the Chief Information Officer for Catawba College in Salisbury, NC.
He holds a Master of Science in Administration with a focus on Information Resource Management from Central Michigan University and a Bachelor of Science degree in Computer Science from Michigan Tech. He also holds a certificate in Information Technology Service Management through the Information Technology Infrastructure Library (ITIL) Foundation. Cayce is active in the EDUCAUSE IT Governance Working Group, and serves as a reviewer for EDUCAUSE conference proposals.
Prior to working in Higher Education, Cayce owned and operated an independent Internet Service Provider in Lower Michigan, as well as worked as an IT Manager at Besser Corporation, managing the international manufacturer's corporate IT data center and supporting systems across North America and Besser's offices and facility in Germany. He is a proponent of Lean IT, Continuous Improvement, and IT as a Service. Cayce believes in the need for effective IT governance to strategically align business needs with IT resources.
IT governance is an essential organizational process that allows an organization to successfully realize its IT strategy. Establishing a higher education institutional IT governance program doesn’t have to be cumbersome, but the importance of thoughtful design should not be underestimated. This document provides a high-level checklist of the items to consider when creating an IT governance program.
| EDUCAUSE | Primary Representative |