Chad Haffenden

EDUCAUSE Publications

  • Cloud Awareness and User Support
    • Briefs, Case Studies, Papers, Reports

    The ECAR-CLOUD Working Group is developing this series of seven papers, Preparing the IT Organization for the Cloud. The sixth paper, Cloud Awareness and User Support, outlines how institutions can address end-user support, end-user documentation, user training, and community outreach in the cloud.

  • Cloud on the Horizon
    • Briefs, Case Studies, Papers, Reports

    This paper is the seventh and final installment in a series on Preparing the IT Organization for the Cloud from the ECAR Cloud Working Group.

  • Operationalizing the Cloud
    • Briefs, Case Studies, Papers, Reports

    Operationalizing the Cloud, addresses cloud computing risks and how to operationalize the cloud. Most colleges and universities have moved at least some services to the cloud, while others have built out large-scale cloud environments. Ensuring that these services effectively align with an institution’s needs requires careful planning and ongoing management.

Memberships

EDUCAUSE Member

EDUCAUSE Involvement

  • ECAR Cloud Working Group
    • Member: 2014 - 2016