New unified communications (UC) capabilities and the increased desire for richer collaboration experiences have led to a fundamental shift in the technology we use for communication.
As the Vice President for Information Technology and Chief Information Officer (VP for IT & CIO), Chuck Bartel is responsible for the overall management and strategic planning for all university IT services including administrative computing, centralized infrastructure, and a variety of technology support services including enterprise reporting, telecommunication services, and information security. Chuck joined Duquesne University as its first CIO on August 18, 2014.Prior to joining Duquesne, Chuck was Director of Global IT Services (GITS) at Carnegie Mellon University having previously held the positions of Director of Operations and Director of Network Services. In addition, Chuck served as Computing Services point person for the university's new global initiatives. Chuck was the Project Director for the Wireless Andrew project, a first of its kind campus-wide Wi-Fi deployment. During his time as Director of Network Services, Carnegie Mellon University was voted #1 for two years running (2000 & 2001) in Yahoo Internet Life's Most Wired Campus surveys. Chuck has presented on the subjects of Wireless LANs, DR/BC, Global Programs and Emerging Technologies at EDUCAUSE, ACUTA, CSG, Carnegie Mellon, MIT and Harvard. He served as the Chair of the board of PREPnet (Pennsylvania's first ISP) and represented Carnegie Mellon in the founding of Internet2. Chuck served on the EDUCAUSE Evolving Technologies committee as chair (2004). He was a member of the EDUCAUSE 2006 Program committee and a voting member of the IEEE 802.11 Working Group. Chuck is a Frye Fellow-Class of 2005 (now EDUCAUSE's Leading Change Institute), a graduate of the MOR Associates IT Leaders Program (ITLP)-Class of 2009 and a graduate of the EDUCAUSE Leadership Institute-Class of 2014. Chuck holds a B.S. in Electrical Engineering Technology from Thomas A. Edison State College and a Master's degree in Public Management from Carnegie Mellon University.
Improving Institutional Collaboration Through Unified Communications: A Study of Current Implementations
Many higher education institutions are experiencing a fundamental shift in enterprise communication and collaboration, with unified communications (UC) as the foundational service that helps enable institutional collaboration.