EDUCAUSE community members offer student success perspectives on the 2020 Top 10 IT Issues.
Dr. Tina Balser, Director of Student Success Initiatives, has worked at the University of Missouri in Columbia, Missouri for over ten years. Currently, she leads implementation, management, and assessment of student success initiatives and technologies. She works extensively with academic schools and colleges, faculty, and campus student support services to strategically align technologies with campus success initiatives. Tina holds a BSBA in Business Administration from the University of Central Missouri, a M.Ed. from the University of Missouri in Higher Education Administration and an Ed.D in Educational Leadership and Policy Analysis at the University of Missouri.
Moving Beyond Culture: A Socio-Technical Approach to Understanding Student Success Technology Adoption
Understanding the social and technical aspects of integrating a new student success technology is the difference between implementation and adoption of student success tools in higher education, and yet projects often neglect these critical activities that can bring about true adoption.