Given students' close connections with their mobile apps, finding the right app involves a search process rather like finding the right person for a rewarding relationship.
BiographyHead of Service Delivery and Operations at Lancaster University in the UK. Over 15 years of IT experience with 6 years of leading Service Delivery at Lancaster. Involved in many diverse IT projects including ITIL alignment, new service desk tools and iLancaster, a mobile phone application delivering campus services. Newer projects include digital switching for lecture theatres and Lecture Capture.