As Director of Academic Support Programs, I have worked to develop a diverse team of exceptional individuals to facilitate programs and services on campus. We utilize technology in innovative ways to support students and expand services including the adoption of a smartphone app that has provided a platform for students to engage with one another virtually while allowing administrative units to easily and accurately track attendance at events and services with real time feedback for program assessment and improvement.
Continuing to grow in this field, I have presented at numerous conferences and workshops. By networking and sharing with our peers, students win. I am passionate about supporting students both in and out of the classroom to ensure on time graduation. I am also passionate about the quality of the services we provide - students have high expectations and we must strive to exceed those expectations every day. In April 2017, I was awarded a Distinguished Achievement Recognition Award for Student Engagement and Success.
Recent presentations include: "Communicating Messages for Student Success", "Student Success Framework for Student Affairs: Build a Strategic Division Plan, Gain Insight from Engagement Data, and Drive Student Success Results", "Student Success in 2020: Engage and Retain Students in a Virtual Environment", and "Pathways to Completion: Supporting Vulnerable Students in a Virtual Environment".
Current grant projects include "Pathways to Completion" sponsored by the State of Michigan as part of the King Chavez Parks initiatives, and "Bridging Our Divides" sponsored by AAC&U.
Research interests: student learning, student success, financial aid policy, higher education policy, assessment and evaluation.
Administrative areas of expertise: improving workflow processes, communication and evaluation, creation/ development of special programs, financial campaigns, and team development.