Dan Stoffel, M.Ed. Educational Technology, is Associate Director for Academic & Research Technology Services for ITS at Northern Arizona University. He serves as the lead administrator of the Blackboard Learn course management system and coordinates dedicated technical support for faculty using Bb Learn and other instructional technologies. Dan has worked in student activities at the University of Illinois and for an academic quiz game before being hired by Information Technology Services at NAU in 1998 to launch the Academic Computing Help Desk. He was with the e-Learning Center from 2005 before moving back to ITS in 2018.