IT Enterprise | Operations | Infrastructure | Application Deployment | QA | Business Systems
Innovative Technical and IT Service Management leader with over 15 years of achievement in driving performance, building effective teams, increasing efficiency, improving business outcomes, and delivering high levels of customer satisfaction.
Effective agent of change, capable of implementing and managing transformative strategies through collaborative and data driven decisions, achieving a strong return on investment
Experienced technical leader, project manager and engineer that consistently delivers user-friendly technology solutions that achieve business objectives and financial goals.
I excel in the areas of process realignment, customer service delivery, infrastructure, virtualization and cloud computing, social media and SaaS environments, team development and management, acquisition and disposal planning, contract negotiations, business operations, disaster recovery and business continuity.