Biography
I plan, organize, and develop support processes, documentation, and training initiatives to meet strategic and organization-wide goals and priorities. In addition to coordinating the training and development efforts of the WPI Community in the use of supported and specialized business software, I supervise professional and student staff in the management of IT content on our web pages, in our ticketing system, as well as communications via e-mail to the campus. I partner with the Enterprise Solutions team and business units throughout the college to provide leadership in the development and delivery of processes, training and documentation for the successful transition of UDC initiative projects to production.EDUCAUSE Presentations
EDUCAUSE Involvement
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NERCOMP 2016 Program Committee
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NERCOMP 2015 Program Committee
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NERCOMP 2013 Program Committee
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NERCOMP 2012 Program Committee