Denise Pan has worked for several types of libraries and in numerous areas of librarianship. Previously, Pan has been a Teen Services and Reference librarian at Contra Costa County Library in California; Elementary School librarian for Denver Public Schools; Instruction & Reference librarian at Johnson & Wales University, Denver Campus; and Electronic Resources & Serials librarian at Auraria Library, a tri-institutional academic library in downtown Denver. Currently, as the Associate Director of Technical Services at Auraria Library, she facilitates the workflow processes between acquisitions, cataloging, and electronic resources. Pan applies her public services experiences to her current role in technical services. This background helps her improve back office management and enhance students' experience discovering and accessing learning materials.