Over the past 10 years Princeton University developed and implemented an institutional strategy to support research and administrative computing.
Donna Tatro is Associate CIO at Princeton University, focusing on infrastructure. In her role she is responsible for overall strategy and plans for the Enterprise Infrastructure Services department in the Office of Information Technology. Her portfolio includes network services, critical infrastructure, enterprise-wide monitoring, cloud-based and on-premises compute, storage and backup services, identity management and authentication services, collaboration systems, and data center facilities. Prior to her current role, Ms. Tatro was responsible for various IT services and initiatives, including student residential computing and large-scale desktop/laptop and software deployments. Before arriving at Princeton, she worked in the central IT organization at Cornell University leading User Services and Departmental Computing. On most weekends, and depending on the season, she can be found brewing beer, baking, cooking, or gardening. Every day she looks forward to early morning walks with her Labrador Retriever. She holds an MS from Cornell University and an MBA from Drexel University.
If you've ever thought that learning more about how your organization operates might help you become more successful in your role, I recommend pursuing an MBA.
Some years ago the communications director at my institution gave a presentation on the keys to good communications and the ways to make sure your message is heard: Keep your message short and simple.