Eden Dahlstrom


Eden Dahlstrom is the Chief Research Officer at EDUCAUSE. She oversees research and business intelligence initiatives on the topics that matter most to the higher education IT community. She is also the principal investigator for the annually recursive research on undergraduate students' technology experiences and expectations hosted by the EDUCAUSE Center for Analysis and Research (http://www.educause.edu/ecar/about-ecar/ecar-annual-study-students-and-it). Before joining the Data, Research, and Analytics team at EDUCAUSE in 2011, she served in a variety of roles in academic and not-for-profit organizations. Most recently, she directed the Analytics division of an organization that promoted the use of data for making informed decisions to improve education policy and practice. She has experience as a higher education institutional researcher; a research analyst for an inter-segmental, longitudinal data system; and a leader in a professional organization that serves institutional researchers. Twitter @DataDeeva She has led initiatives that involved standardizing data for systematic warehousing; creating systems for reporting common metrics for higher education attainment outcomes; developing and managing inter-segmental, longitudinal databases; and applying business intelligence tools to provide data on demand opportunities for education stakeholders. In addition to data, analytics, and research-related experiences, Eden has also taught sociology courses, led a statewide initiative to vertically align math and English curriculum with secondary and post-secondary educators, and been a community college administrator. She has an Ed.D. from the University of Southern California and is trained and practiced in the action research model. Her research is guided by two complementary principles: 1) data are most useful when transformed into information, and 2) information is only useful if it is accessible and understandable by the intended audience.

EDUCAUSE Publications

  • Analytics: Digital Capabilities in Higher Education, 2015
    • Briefs, Case Studies, Papers, Reports

    Maturity indices measure the capability to deliver IT services and applications in a given area. Deployment indices measure stages of deployment for specific technologies and services, which are aggregated to track progress by area. The maturity and deployment indices are based on contributions to the EDUCAUSE Core Data Service. Analytics is an issue of relevance and enduring strategic importance to higher education. This report examines the status of college and university maturity and deployment in analytics.

  • Higher Education Information Security Awareness Programs
    • Briefs, Case Studies, Papers, Reports

    In early 2016, the SANS Institute released its second annual SANS Securing The Human report. Based on a survey of 369 information security training and awareness professionals, the research is designed to understand the state of information security training and awareness programs across various industries, including “educational services".

EDUCAUSE Presentations


ELI Member
ECAR Subscriber

EDUCAUSE Involvement

  • CHEITA Benchmarking Working Group
    • Working Group, 2014 - 2017
  • IT Issues Panel
    • Working Group, 2011 - 2012