Maturity indices measure the capability to deliver IT services and applications in a given area. Deployment indices measure stages of deployment for specific technologies and services, which are aggregated to track progress by area. The maturity and deployment indices are based on contributions to the EDUCAUSE Core Data Service. Analytics is an issue of relevance and enduring strategic importance to higher education. This report examines the status of college and university maturity and deployment in analytics.
Eden Dahlstrom is the Executive Director at the New Media Consortium (NMC.org). She provides leadership, strategic vision, and operational oversight for this international 501(c)3 not-for-profit consortium of over 200 leading colleges, universities, schools, libraries, and museums dedicated to the exploration and effective use of new media and emerging technologies for creativity and learning.
She previously served as chief research officer at EDUCAUSE, leading the EDUCAUSE Center for Analysis and Research (ECAR) team and managing a vast portfolio of data, research, and analytics initiatives. She earned her Doctorate of Education from University of Southern California. As a widely published researcher and speaker, Eden has contributed significant thought leadership to the field. Prior to joining EDUCAUSE in 2011, she served in a variety of roles in academic and not-for-profit organizations.
She has led initiatives that involved standardizing data for systematic warehousing; creating systems for reporting common metrics for higher education attainment outcomes; developing and managing inter-segmental, longitudinal databases; and applying business intelligence tools to provide data on demand opportunities for education stakeholders. In addition to data, analytics, and research-related experiences, Eden has also taught sociology courses, led a statewide initiative to vertically align math and English curriculum with secondary and post-secondary educators, and been a community college administrator. She leads by earning respect, appreciating honesty, gaining trust, and returning loyalty.
Analytics progress in higher education is moving slowly, at best. How can colleges and universities mature their analytics capabilities without working twice as hard?
In early 2016, the SANS Institute released its second annual SANS Securing The Human report. Based on a survey of 369 information security training and awareness professionals, the research is designed to understand the state of information security training and awareness programs across various industries, including “educational services".
CHEITA Benchmarking Working Group
IT Issues Panel