Elizabeth Burnyeat

Biography

Elizabeth Burnyeat is the Supervisor for Administrative Services and Service Desk (ASSD) in the Information and Computing Services (ICS) department of Vancouver Community College in Vanouver, British Columbia, Canada. Elizabeth and her team oversees the administrative desktop systems for the collge and runs the VCC Service Desk. VCC is in the middle of updating their Help Desk to the VCC Service Desk by implementing the Information Technology Infrastructure Library (ITIL) framework in an effort to bring technological support to the employees of the college more efficiently. Elizabeth is a graduate of VCC's Computer System Technology diploma and has been a key member of the ICS department since 1986