Eric Smith


Eric Smith is the Chief Technologist and Information Security Officer at FireOak Strategies, where he provides technical oversight for client projects and internal initiatives. Prior to joining the FireOak team, Eric served in various roles in information technology in higher education, most recently as the Chief Information Security Officer (CISO) for a consortium of universities in Pennsylvania. 

Eric holds a number of industry certifications including ISC2 Certified Information Systems Security Professional (CISSP), RedHat Linux Certified Engineer (RHCE), Cisco Certified Network Professional (CCNP), Microsoft Certified Systems Engineer (MCSE), Certified Salesforce Administrator, and Certified Salesforce Developer, among others. Eric also holds a Defcon Black Badge, awarded for winning the wireless security competition at the world’s largest and longest-operating information security conference.

FireOak Strategies is a boutique consulting firm specializing in Knowledge Management and Information Security. We are committed to linking people to information and knowledge to make it easier to find, discover, and re-use knowledge within both the open environment and in secure ways. FireOak Strategies is a certified Women’s Business Enterprise (WBE) and Woman-Owned Small Business (WOSB).

EDUCAUSE Publications

  • The Security Dilemma of Desktop Access to ERP Systems
    • Article
    • Author

    With information security shifting from the data center to the desktop, organizations must have an aggressive patch-management program — though implementing one is challenging due to complicated compatibility and support issues.

EDUCAUSE Presentations