Biography
I work in process improvement at the University of Illinois Urbana-Champaign, in the central IT organization. Areas of focus include: making sure we hire the best people for our organization; developing our managers; setting standards for hiring and onboarding on our campus and other campuses; improving the productivity and performance of new hires for central IT; improving IT services and service provisioning processes. I have a BA in psychology and MA in industrial-organizational psychology. Professional and research interests include: organizational culture, management innovation, technology startups, employee selection, and leader development.EDUCAUSE Presentations
Memberships
EDUCAUSE | Member |
EDUCAUSE Involvement
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Midwest Regional Conference 2010 Program Committee