Gene George is Executive Director for Research and Effectiveness at Butler Community College in south-central Kansas. He manages the college's institutional research and development, planning, KM and continuous improvement functions. His primary professional interest is in learning how the concepts of complexity and systems can be used to continuously build Butler's capabilities. His immediate focus at Butler is on building an Integrated Planning and Resource Allocation model. His broader research interest is the role human language plays in the evolution of social organization. Gene has a Ph.D. from the University of Kansas and has taught a variety of subjects, including Russian, English, journalism and applied statistics. Before working in higher education, he was a professional journalist.