Jerry Krawczyk, an ITIL Expert and certified project manager (PMP), is an energetic and insightful IT leader with unique, cross-industry, experience bringing a dynamic and business-centric approach to IT management and operational leadership. Leveraging strengths in IT Service Management, Project Management and IT Financial Management, Mr. Krawczyk has the ability to clearly define and implement strategic priorities; to rally consensus across diverse functional, service and organizational interests; to foster teamwork and collaboration in order to maintain and implement new services. I am passionate about customer success as well as addressing complex challenges, driving results and having an impact Mr. Krawczyk received Bachelors of Arts in Mathematical Sciences and Mathematical Economics from the University of California, Santa Barbara and received a Master of Science, Environmental Sciences from Johns Hopkins University. Prior to joining Penn State, Mr. Krawczyk was a Senior Associate at Booz Allen Hamilton, an international management and IT consulting firm where his team delivered economic and business case analyses in supporting Department of Defense clients and strategic initiatives.
For many institutions, technology has become a strategic and mission-centric consideration. Yet most prevailing IT funding models are based on practices that do not reflect the changing landscape or the necessity of continuous investment.
Because in-house labor expenses can consume more than half of the IT budget, it is essential for IT leaders to understand labor's cost, productivity, and impact.
IT typically focuses on the technical side of its services, but we also need to carefully consider the e in IT — that is, the economics of IT and the benefits of applying economic analysis to our portfolios and investments.