Greg Quaglieni

Biography

Gregory Quaglieni is an IT Support Specialist II of Operations that currently manages the ITS Operations office at Manhattan College. His main roles include work with the Director of Client Services and Operations to identify areas to optimize, provide alternatives and recommendations to reduce costs and improve operational efficiency, research, develop, deploy and maintain technology for all classrooms and computer labs, investigate, assess and recommend software license optimizations, document all work activity in ticketing/project management system thoroughly and supervise, train and mentor student support staff. As a newcomer to the office in October 2015 and because Operations is a brand new department in ITS, he has an enthusiastic approach towards the way Operations is run and can speak on the successes of his prior jobs.

EDUCAUSE Presentations