Dr. Heidi Wilkes is the Associate Dean of Academic Operations at University of New England College of Graduate and Professional Studies (CGPS), responsible for creative leadership, ensuring excellece in graduate online programs, and achievement of fiscal and strategic goals. The Associate Dean leads CGPS Academic Programs, Assessment, Accreditation/Policy, Instructional Design, Enrollment, and Student Support teams, assumes responsibilities of the Dean as delegated, and serves as the CEO of the college in the absence of the Dean.
Prior to joining UNE, Dr. Wilkes served as the Associate Vice President of Learning Solutions at Southern New Hampshire University (SNHU), focusing on the design of alternative credentials and tailored learning solutions for the Workforce Partnerships unit. Prior to her role with SNHU Workforce Partnerships, she served as the Chief Academic Officer (CAO) of College for America at SNHU. College for America programs are innovative, competency-based, online, regionally accredited, low-cost undergraduate degrees for working adults. In her role as CAO at CfA Heidi was responsible for the academic quality and accreditation compliance of the competency-based curriculum and assessments and leading the Curriculum and Assessment Development Team. Prior to joining CfA she was the Dean of the Innovations Group and a Senior Lecturer at Granite State College. As Dean of innovations she leveraged expertise in the design and delivery of online programs to support new initiatives and college partners.
Before joining Granite State College she served as Assistant Dean for Academic and Faculty Affairs and Senior Lecturer at Northeastern University's College of Professional Studies (CPS), providing academic oversight for undergraduate business and international programs including the Global Classroom programs in Finance and Accounting and Leadership. She marketed new programs, developed curricula, and coordinated services and support for international undergraduate students in collaboration with NU Global. She also worked closely with the D'Amore-McKim School of Business and was responsible for AACSB accreditation compliance at CPS. Prior to assuming the role of Assistant Dean she served as Director for the Doctor of Education program. Heidi holds a BA in International Relations from Boston University, MBA in International Business from Bentley University, and Doctorate in Law and Policy from Northeastern University.