Experienced Higher Education IT Systems Management Professional with extensive technical background in leading and working collaboratively on critical, university wide student information systems. The work involves research, system design, strategic planning, development, implementation, maintenance, administration, troubleshooting, incremental improvements, service quality control, vendor management and Service Level Agreements negotiation at different levels.
Interested in applying agile methodologies to incrementally increase business and services value through IT application systems management.
Candidate of PMI-ACP®
Certified Team Kanban Practitioner®
ITILv3 Foundation Certified
Swim Canada Level III Official