Jackie Milhans


Jackie is the Director of Northwestern Research Computing and Data. She leads the strategy and oversees the delivery and development of services to address technology and compliance requirements in the diverse breadth of research domains at Northwestern. She is responsible for the strategic planning for research support and delivering a portfolio of computational, data science, data management, cloud, and visualization support services for faculty, student, and staff researchers.

Jackie serves as Past Chair for the EDUCAUSE Research Computing and Data Community Group, and member of the EDUCAUSE Diversity, Equity, and Inclusion Advisory Committee. In the past, she served as a member of the original EDUCAUSE Young Professionals Advisory Committee cohort, EDUCAUSE 2019 Program Committee, and the EDUCAUSE Diversity, Equity, and Inclusion Task Force 2017-2018.

Jackie has served on a number of other committees and working groups, including as Co-Founder and Co-Chair of the Northwestern IT Diversity, Equity, and Inclusion Steering committee and as Co-Chair for the PEARC20 Program Committee, overseeing the Technical Program. She has served as a Co-Chair for the Northwestern IT Managers’ and Team Leads’ Forum and is a recipient of the Northwestern IT Director’s Award 2014.

She has a passion for learning and sharing methods to build and lead effective, engaged, and diverse teams through improved hiring and management practices, as well as ensuring an equitable and inclusive workplace. She has presented at various conferences over the past several years on topics including diversity, equity, and inclusion; management; and research computing and data. She completed her PhD in Materials Science and Engineering at the Georgia Institute of Technology and her BS in Materials Science and Engineering at Carnegie Mellon University. She completed her Postdoc at Los Alamos National Laboratory.

EDUCAUSE Publications

  • 10 Things I Wish I Knew When I Started My Career
    • Blog
    • Author

    Members of the EDUCAUSE Young Professionals Advisory Council (YPAC) reflect on lessons learned earlier in their careers and offer advice in a letter to young professionals.

  • Hiring for Success: Best Practices
    • Blog
    • Author

    Following a set of guidelines for hiring can produce a more diverse pool of candidates and increase the likelihood of making good hires.

EDUCAUSE Presentations