Jacqueline Bichsel has led CUPA-HR’s research arm since 2015. Jackie received her PhD in cognitive psychology at the University of Alabama and has been doing research in higher education for 20+ years as both a faculty member and nonprofit researcher. Jackie leads an outstanding research team who continue to take CUPA-HR research and their workforce survey data in new and exciting directions.
As artificial intelligence (AI) becomes embedded in day-to-day work across higher education, institutions face growing challenges in aligning its use with organizational strategy. This episode explores the need for coordinated leadership, clear guidance, and ongoing learning to help employees use AI responsibly, confidently, and effectively while managing emerging risks and opportunities.
Higher education faces a workforce crisis driven by converging forces: retirements, role changes driven by artificial intelligence, and shifting employee expectations. This discussion brings together insights from workforce data and executive search experience.
Many higher education HR and IT employees would like to continue working remotely but might not be permitted—a situation that could have dire implications for recruitment and retention.
| Status: | Yes, current member |