James (Ace) Gayhart is the Director of Application Development Services at Cuyahoga Community College (Tri-C), in Cleveland, OH. Ace received his Bachelor of Science in Information Technology from Kaplan University and his Master of Science in Information Systems and Technology Management with a specialization in Enterprise Software Architecture from Capella University. He is a Microsoft Certified Professional Developer and a Lean Six Sigma Yellow Belt. Ace began his career in 1994 as a maintenance programmer at a wireless billing company. After spending several years in the telecommunications industry, he spent a few years as a software design engineer in the fenestration (door and window manufacturing) industry before moving to higher education at Tri-C in 2009.