I am an assistant director for the McCombs School of Business computer services at the University of Texas at Austin (http://www.mccombs.utexas.edu). I oversee IT operations including networking, system administration, tech support, lab operations, and IT security. Iâ€™ve been working as an IT professional at UT since 1993. At various times Iâ€™ve performed tech support, network support, system administration, SQL administration, and web application development. Currently, my main interests are in operational management and infrastructure architecture.