EDUCAUSE Publications

• From Us vs. Them to We: Collaborating for Change

  • September 27, 2011
  • Article
  • Author

  It takes sustained focus, effort, and time to create the foundation of trust that underlies all viable collaborations.

• From War to Trust: IT in the New Normal

  • September 22, 2010
  • Article
  • Author

  Despite an economic slump, an academic structure in flux, proliferation of technology, and heightened competition for grants, a new model for provisioning IT in the new normal can enable institutions of higher ed to provide more resources, more efficiently and effectively.

• Whatever It Takes: Supporting Higher Education Executives 24 x 7 x 365

  • September 8, 2009
  • Briefs, Case Studies, Papers, Reports
  • Author

  This ECAR research bulletin discusses the decision by the information technology organization at Indiana University (IU) to form an IT team dedicated to VIP support.