Jerry is the Director of IT Support Services at the University of Mary Washington in Fredericksburg, VA. His unit is responsible for the Help Desk, lab and classroom technical support, and technical repair and troubleshooting of individual computing systems. Previously, Jerry was the Director of UMW's Division of Teaching and Learning Technologies (DTLT). He has worked at UMW since 1999, initially in the role of Instructional Technology Specialist. Jerry holds a M.Ed. in Instructional Technology from the University of Georgia.