The choices that institutional leaders make regarding outsourcing IT processes to third-party suppliers hang on techno-social issues that hold existential ramifications for higher education.
I am part of our newly formed Experience group and serve as the Director of Campus Engagement. I am responsible for digital accessibility and inclusion.
I received a Ph.D. from Duke University in Romance Studies (1997), a M.Ed. in Instructional Technology from Kent State University (2001), a Masters and a B.A. in French, as well as a B.S. in Business from San Diego State University.
UC Santa Cruz is a great place to work, and it is such an interesting time to be in technology in higher education. In addition to accessibility and diversity issues, my interests include data analytics, instructional technology, and writing.
In my spare time, I volunteer on the board of our local credit union and focus on issues of affordable housing, investing, and financial literacy.
Smart leaders know that the organizational changes brought about by digital transformation are as much about people, staffing, and training as they are about technology. Foregrounding that knowledge as part of organizational transformation may also provide a positive way to address long-standing problems.
In higher education, the dynamic nature of digital transformation creates tension in the traditional strategic planning process, complicating the implementation of strategic objectives.