John is currently the Director of the Campus Academic and Business Solutions team with the University of Maine System. His team is comprised of a number of analysts responsible for Enterprise Application support for a number of applications and services, including the ERP systems, learning management system, video content platform, and more. John also leads a team of Solutions Analysts that provide business analysis skills to the rest of IT, as well as the larger university system.
Prior to his current role, John was the first person to fill the role of Solutions Analyst within the University of Maine IT department, and has a number of years of experience as a support analyst. Before joining the University of Maine, John worked for a local software company, filling a number of roles, including Subject Matter Expert, Quality Assurance, Training, Documentation, and Software Design.
John is a graduate of the 2016 Educause Leadership Institute.