John Fritz is Associate Vice President for Instructional Technology in UMBC's Division of Information Technology. He is responsible for UMBC's focused efforts in teaching, learning and technology, including learning analytics. He is also responsible for tier 1 (basic) user support including knowledge management. Before joining DoIT in 1999, John served as UMBC's Director of News & Online Information for four years, and has more than 10 years experience as a public information officer, writer and editor in three University of Maryland campuses. For seven years, he taught a class in "Web Content Development" for UMBC's English and Information Systems Departments. John holds a Ph.D in Language, Literacy and Culture from UMBC (2016), an M.A. in English (with an emphasis in rhetoric and composition) from the University of Maryland, College Park (1989), a B.A. in English and religion from Columbia Union College in Takoma Park, Maryland (1985), and certificates in New Media Publishing from the University of Baltimore (2002) and Instructional Systems Design from UMBC (2009).
The UMBC Finish Line near-completer reengagement program leveraged the university's expanded inventory of online classes and helped to recover students who left the university before completing their degrees.
Asking faculty to reevaluate how they do assessment during the pandemic has created several challenges. These challenges not only touch on technical issues around proctoring, but also student access and equity.
Analytics have been an important part of measuring student engagement at UMBC, especially during the pandemic.
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