iPASS projects at one institution have generated significant persistence gains while creating stronger relationships and communication efficiency for staff with students.
BiographyJohn Grant, Dean of Student Development, began his NWTC career as a counselor, after serving as a counselor in the K-12 system, and is now responsible for leadership of Career Services, Accommodations, Academic Advising, Title IX, Veteran Services, BIT, and Starfish. He was a co-lead for NWTC's Starfish implementation and continues to champion the use of early alert to reach struggling students. John graduated from the University of Wisconsin-Eau Claire with a Bachelorâ€™s degree in Psychology and the University of Wisconsin-Oshkosh with a Masterâ€™s in Educational Psychology.
After a welcoming conference stay, the authors reflect on how colleges make students feel welcome and how they meet students’ needs while enrolled.