The COVID-19 pandemic has shown that colleges and universities are far more agile and resilient than many previously believed. How do we sustain our technology advancements into the future?
Joseph Moreau has been a technologist for over 25 years. He earned his BA in visual arts at the University of California, San Diego, and his MA in education at California State University, Los Angeles, and completed the certificate program in Motion Picture Arts and Sciences at UCLA. He began his career working as a videographer and media specialist for a variety of firms in the private sector. In 1990, he left the private sector for higher education. Moreau has held a variety of leadership positions at the community college and university level, including manager of the Instructional Resources Center at Pasadena City College; dean of Learning Resources at West Hills College in central California; dean of Academic Information Services at MiraCosta College in Oceanside, California; and chief technology officer for the State University of New York at Oswego. In the spring of 2012, he was appointed vice chancellor of technology and CTO for the Foothill-De Anza Community College District, overseeing technology for two of the nation's premier community colleges. Throughout his career Moreau has led a wide variety of initiatives, from the implementation of distance learning programs to large-scale construction projects, as well as multiple ERP system implementations. Moreau has served on the boards of a number of nonprofit and professional organizations, including the California Community Colleges Chief Information Systems Officers Association, the Corporation for Education Network Initiatives in California (CENIC), the Oracle Higher Education User Group, and the SUNY Faculty Advisory Council for Teaching and Technology. Most recently, he has taken on the leadership responsibility for California Community Colleges Online Education Initiative—a $222 million grant to reengineer the system's online instruction and support services.
Avoiding failure, the authors suggest, can be just as important for IT professionals as emulating success. Lessons ensue.
Despite concerns about distractions from Wi-Fi, providing a robust and unrestricted wireless infrastructure has become part of the cost of doing business for higher education.