Biography
Education:
Masters in Computer Information Systems (1990–1992) - University of Miami – Miami, FL
Bachelors in Computer Information Systems (1983–1988) - Bentley University - Waltham, MA
Seminars and Training:
Corporate Governance
Strategic Planning
Basel II and Basel III Rules
ISO-9001 Quality Systems
Management: Objectives & Dashboards
Business Continuity Planning
Financial Reporting Standards NIF
Money Laundering Prevention
Technology
COBIT – IT Governance Framework
IT Infrastructure Library (ITIL)
Technology management best practices
Project Management
Risk Management
Service-Oriented Architecture SOA
Microsoft Solutions Framework (MSF)
Microsoft Operational Framework (MOF)
VISA International Network
Data Center Design Best Practices - BICSI, Orlando FL
Leadership
Art of Negotiation Harvard University & MIT, Cambridge, MA
Dealing with Difficult People Harvard University & MIT, Cambridge, MA
Languages:
Fluent in Spanish and English
Proficient in French
Experience:
Technology Director (2014-present)
INCAE (www.INCAE.edu) – Nicaragua & Costa Rica
In charge of Operations, Systems Integration, Project Management and Academic Support for the Number One MBA Higher Education School in Latin America.
Partner (1997-present)
MultiRedes (www.multiredes.com) – Nicaragua & Costa Rica
Cofounded a company which designed and built Nicaragua’s most important datacenters Clients also include: BAC Costa Rica, CITI Nicaragua, ICE, BDF, ASSA, Kraft Nicaragua, Florida Ice, Farm Nicaragua, and Central America’s tallest residential buildings (Panamá excluded)
IT Director (2003-2008)
Banco de Finanzas, S.A. - Managua, Nicaragua
Responsible for the IT Department
Provided services to over 200k clients, 40 branches, and 40+ VISA certified ATMs
Collaborated in a team that aided increase revenue from $1.8m (2003) to over $5m (2008)
Implemented ITIL, Microsoft Operational Framework, Microsoft Solution Framework, Service Oriented Architecture, Quality Assurance, HelpDesk, Dashboards, SAP Business One, Virtualization, Microsoft’s Maturity Assessment, and stabilized the newly implemented Banking Application.
External Consultant (2003)
Financiera Arrendadora Centroamericana – FINARCA (Scotia Bank) - Nicaragua
Designed, Developed & implemented the current banking system with 9+ yrs of successful operations.
IT Auditing Director (2002 – 2003)
Superintendence Pensions Fund - Managua, Nicaragua
Member of the World Bank team responsible for implementing the Private Pension Funds System in the Nicaraguan Banking Superintendence
IT Director (1998-2002)
Social Security of Nicaragua HQ - Managua, Nicaragua
Formed part of a World Bank team that made Nicaragua’s Social Security auditable for the first time in over 20 years through technology, controls, and quantifiable processes. Implemented PeopleSoft. Reduced the time it takes to process a new pension request from 18 to 2 months.
IT Assistant to the CEO (1994-1998)
BANEXPO – Banco Uno (Grupo Uno) Managua, Nicaragua
Implemented banking applications in Guatemala, México y Nicaragua as Team Leader.
IT Manger (1992-1994)
Mundinet de Costa Rica – San Jose, Costa Rica
Developed and successfully implemented Costa Rica’s Central Bank’s first electronic fund transfer EFT system using Sprint’s messaging platform.
Legal Status:
Dual Costa Rican and Spaniard citizenships.
