Katie Bertel


As Courseware Support Librarian, Katie provides user support, training, and documentation for the University’s learning management system (Canvas), and other library-based technologies. Katie works on a number of special projects that relate to the intersection of educational technology with teaching and learning. To this end, her approach is centered around the principles of user-centered design, universal design for learning, and community-building. Additionally, she is a tireless advocate for creating accessible, inclusive, and open learning environments.

Before coming to Penn, Katie served as Outreach and Engagement Librarian at SUNY Buffalo State. 

Katie holds a master’s in Library Science from the University at Buffalo and a bachelor’s in Communication Studies from Manhattanville College.

Her current research interests include emerging technologies, accessibility, information-seeking behavior, and inclusive services.

EDUCAUSE Presentations