How can institutions enable student success when students depend on support services that aren’t seamlessly organized? The University of Miami answered this question by developing a new Learning Commons using design thinking.
Kelly Miller, Ph.D., is the Associate Dean for Learning and Research Services at the University of Miami Libraries (2014-). She earned a Ph.D. and M.A. in Slavic Languages and Literatures from the University of Michigan, and has taught at Michigan, Dickinson College, the University of Virginia, and UCLA. From 2011-2014, she was the Director of Teaching and Learning Services at UCLA Library. In 2005-2006, she held a Council on Library and Information Resources (CLIR) Postdoctoral Fellowship at the University of Virginia Library, where she subsequently served as Research Associate for the Scholarly Communication Institute, Special Assistant to the Deputy University Librarian, and Head of Programs and Public Outreach for the Harrison Institute.
Designing library spaces and services that allow for open-ended dialogue, creative expression, and contemplative inquiry may support students seeking greater spaciousness of mind and being.