Biography

I am a Systems Analyst with the University of Virginia's Student Financial Services Information Technology team, where I support PeopleSoft Campus Solutions with a focus on Financial Aid operations, business analysis, testing, troubleshooting, process improvement, and stakeholder collaboration. I have spent more than 30 years working in higher education and have supported a variety of administrative systems, including Student Information Systems, Financial Aid, Human Resources, and document management solutions.

Prior to my current role, I served as a Compliance Analyst and Education & Awareness Coordinator within the University of Virginia's Information Security organization. In that role, I focused on cybersecurity awareness, compliance initiatives, training development, and helping faculty, staff, and students better understand information security risks and best practices.

I am passionate about making complex topics understandable and engaging. One of my favorite projects was creating an interactive cybersecurity escape room that has been used by the University of Virginia, the Virginia Community College System, K–12 schools, and professional organizations to teach cybersecurity concepts through hands-on problem solving and gamification. I have also presented at conferences and workshops focused on security awareness, education, and user engagement.

Throughout my career, I have enjoyed helping people solve problems, simplify processes, and feel more confident using technology. Whether supporting enterprise systems, improving business processes, or developing creative training experiences, my goal is always to make technology work better for the people who use it.