Technology Disruption: Rethinking Instructional Continuity
The interruption of service for the Canvas LMS after a ransomware attack left many in higher education reckoning with how to sustain academic activities when critical services are down.
Kim Arnold
Biography
Dr. Kimberly Arnold is the Director of Teaching and Learning Program at EDUCAUSE, where she leads efforts to advance community inspired, data-informed, teaching and learning across the higher education landscape. She is a nationally recognized thought leader with two decades of experience shaping transformative strategy at the intersection of academic innovation, digital ecosystems, and learner success.
Prior to joining EDUCAUSE, Dr. Arnold served as Distinguished Director of the Learning Analytics Center of Excellence at the University of Wisconsin–Madison, where she led institutional efforts to modernize teaching and learning infrastructure, advance responsible data practices, and promote technological innovation to optimize the teaching and learning environment through a student-centric lens.
EDUCAUSE Publications
-
-
Signals of Change, AI, and Tensions Around the Value of Higher Ed
Sophie and Jenay discuss findings from the 2026 EDUCAUSE Horizon Report Teaching and Learning Edition and their implications for higher education institutions with Michael LaMagna, Kim Arnold, and Nicole Muscanell.
-
2026 EDUCAUSE Horizon Report | Teaching and Learning Edition
The 2026 EDUCAUSE Teaching and Learning Horizon Report highlights how artificial intelligence, enrollment pressures, policy shifts, and sustainability concerns are reshaping instructional practice and institutional strategy.
EDUCAUSE Presentations
Membership with EDUCAUSE
| Status: | Yes, current member |
EDUCAUSE Involvement
-
Student Support Systems
-
Partner Summit Project Group 2026
-
Teaching and Learning Horizon Action Plan
-
Community Group Leaders
-
Data & Analytics Horizon Report
-
Teaching and Learning Advisory Committee
-
Student Success Analytics (SSA) CG Steering Committee
-
CG Leaders Governance
-
ECAR Analytics Working Group
-
ECAR Working Groups Advisory Committee
-
ELI 2011 Spring Focus Session Advisory Group