2025 EDUCAUSE Top 10 #9: Taming the Digital Jungle
Updating and unifying digital infrastructure and governance to increase institutional efficiency and effectiveness
Kyle Bowen is Deputy Chief Information Officer at Arizona State University, where he leads efforts to transform how the ASU community experiences technology to learn, work, and thrive. He also serves as the principal technology lead for ASU Health, helping to shape the development of a new kind of medical school built for the future of health care. A self-described storyteller, Kyle is passionate about transforming education through a learner- and student-centered approach. He was recently appointed to the AI Steering Committee for the state of Arizona, contributing to the design of statewide strategies for the responsible and innovative use of AI.
Previously, Kyle served as the director of innovation for teaching and learning with technology at Penn State University, where he led initiatives in faculty development, space design, learner creativity, and data science through broad institutional collaboration. He also held the role of director of learning informatics at Purdue University, where he helped define the university’s strategy to improve student attainment through award-winning emerging technologies.
An entrepreneur, educator, and frequent speaker on innovation in higher education, Kyle is also the co-author and editor of more than 20 books on design, development, and usability. His work has been featured in The New York Times, USA Today, and The Chronicle of Higher Education.
Updating and unifying digital infrastructure and governance to increase institutional efficiency and effectiveness
Beyond implementing reactive changes, how can institutional leaders think about the ongoing effort to create inclusive learning environments? In this episode, we explore how designers can keep evolving their perspectives to help students and faculty feel comfortable to learn and engage.
When looking at this year's Top 10 IT Issues, we can see the leading indications of how learning logistics is changing culture, policy, and understanding on campus.
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