We Built, We Bought, We Shared: The Costs of Administrative Service Systems vs. the Academic Mission
Robert V. Kvavik and Richard N. Katz, The Promise and Performance of Enterprise Systems for Higher Education, ECAR Research Study, vol. 4, 2002.
Laura Patterson
Biography
Laura McCain Patterson has been a leader and information technology strategist in the higher education industry for the past 39 years. Most recently, Laura was Associate Vice President and Chief Information Officer for the University of Michigan from 2009 to 2016, where she guided the strategy and delivery of world-class computing and digital resources to advance the goals of the university’s three campuses and health system. Her charge also included direct responsibility for shared infrastructure, communication systems, data centers, administrative information systems, academic technologies, and IT security. Before she joined the University of Michigan, Laura spent many years working in the higher education industry as a registrar and faculty member. Laura has many publications and has made numerous presentations at professional associations of student service providers, information technology professionals, and user groups. She taught as a faculty member in the EDUCAUSE Leadership Institute for four years and served on the EDUCAUSE Board of Directors from 2013-2016. As a member of the IMS Board of Directors and Global Consortium CIO Advisory Council, she helped lead the creation of industry-wide standards for interoperability of education resources, sharing data and measuring learning activities. She served on the Boards of Directors for Merit and the Unizin Consortium and was a member of the State of Michigan CIO’s Kitchen Cabinet. She is a Computerworld Smithsonian Award Laureate, was named a Top Michigan Woman in Computing in 2005, and was recognized for innovation in the public sector by “Government Technology” with the Top 25 Doers, Dreamers, and Drivers award in 2014. Laura holds bachelor’s and master’s degrees from Indiana University and completed graduate work in human learning and instructional design at the University of Minnesota. She is an avid runner and cyclist and has completed four marathons. After retiring in 2016, she fulfilled one of her lifelong dreams by riding her bike across the U.S. from California to New Hampshire.EDUCAUSE Publications
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Challenges in ERP Strategy
Higher Education IT Leaders talk about some of the challenges around administrative systems strategy.
EDUCAUSE Presentations
Memberships
| EDUCAUSE | Member |
EDUCAUSE Involvement
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EDUCAUSE Board of Directors
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Institute Leadership Program Faculty