Biography

Lauren Hirsh is an Information Architect/UX Designer with Duke Web Services in the Office of Information Technology (OIT), where she designs websites and applications for the Duke community. She collaborates with clients and her team to craft useful, usable and sustainable products aligned with business goals and end-user needs. She is currently working with Duke Learning Innovation and OIT on a next generation digital learning environment. Lauren has more than 10 years of professional experience in higher education. Prior to coming to Duke, Lauren worked for NC State’s Distance Education and Learning Technology Applications (DELTA) department, where she led UX research and course redesign assessment projects.

A leader in her local UX community, she serves on the Executive Council of the Triangle User Experience Professionals Association and as a co-organizer of the Durham chapter of Ladies That UX. She holds a master’s in Instructional Technology and graduate certificate in E-Learning/Educational Technology from NC State University and a bachelor’s in Psychology from the University of North Carolina at Chapel Hill.