Lisa Hansen is the Executive Director of One Stop and Retention Services at Blackboard. She has over 11 years of experience in Higher Education, serving at Wichita State University as the Director of OneStop Student Services for 6 years and was a pivotal part in the Blackboard/WSU One Stop partnership since its beginning in 2014. She provides a wealth of knowledge about how our One Stop solution helps our institutional partners and their students. She has a strong passion for simplifying processes and improving the student experience and has presented to several campus organizations and at conferences for the Kansas Association of Collegiate Registrars and Admissions Officers (KACRO), American Association of Collegiate Registrars and Admissions Officers (AACRO) Strategic Enrollment Management, Blackboard World as well as Institute for Student Service Professionals (ISSP). Lisa received her bachelor’s degree from Wichita State with an emphasis in Communication.