Lisa Kemp Jones

Biography

Currently leading the Client Experience team at Michigan State University as Executive Director for Client Experience, Lisa Kemp Jones brings over 25 years of experience to IT in higher education.  Focused on service management, support and communication, Lisa promotes an "experience first" perspective in providing quality service to the Spartan community.  Prior to joining the MSU IT team, Lisa led successful teams at UCLA and USC.

EDUCAUSE Presentations