Marc Carlton


Marc Carlton leads the Business Process Improvement (BPI) Shared Service for the Office of the Chief Information Officer at the University of Illinois. Tasked with supporting initiatives focused on increasing the efficiency and effectiveness of University operations, the BPI Shared Service provides facilitators for process improvement engagements and training on the concepts and techniques of process improvement initiatives. The BPI Shared Service also provides a methodology and tool-set to assist process improvement teams in the execution of projects. Carlton holds a bachelor’s in mathematics and computer science from Eastern Illinois University and a MBA from the University of Illinois.