Mark Albert has been working in higher education for over 20 years, focusing on displaying information to people, first in publications and then transferring into the digital age in web, portals and mobile as well as identity and authentication. He has presented at a number of conferences, including Educause, regional Educause events and the Portal Conference and is an advocate for the collegial sharing of information among colleagues in higher education. In his current role as the director of University Web & Identity Services, Mark oversees the web technologies and the identity services within the Division of Information Technology. He leads the web development team in managing the university's Drupal content management system, oversees the Sharepoint 2013 implementation, the portal, the digital signage project, mobile app project, eCommerce service and a variety of other web-based systems, including custom-developed and vendor-supported systems. He also leads the Identity services, including Oracle Identity Manager, MS EAD, Shibboleth and other single-sign on, Multi-Factor Authenication, groups management and role-based access control mechanisms. Mark is a graduate of Shippensburg University of Pennsylvania with a B.A. in English Literature and an M.S. in Information Systems. He started his career in higher education as the photojournalist in the Office of Public Relations at California University of Pennsylvania, and this is where he stumbled into this new idea called the World Wide Web in 1994. He also taught the Webmaster Certification program at Pennsylvania State University's Mont Alto campus for a few years.