Martin Klubeck is a Strategy and Planning Consultant in the Office of Information Technologies at the University of Notre Dame.
Martin Klubeck is a Service Offering Manager at the University of Notre Dame, Office of Information Technologies. Martin is a recognized leader in Organizational Development – specifically Metrics, Vision Setting, and Professional Development Planning. Martin has helped organizations design, create, and use meaningful metrics programs for over 20 years. His ability to take the complex and simplify it makes him a highly sought after teacher and consultant. His energy and concern for the success of others makes him a top-notch speaker.
Martin is currently the author of six books; “Why Organizations Struggle So Hard to Improve So Little: Overcoming Organizational Immaturity” (2009), “Metrics: How To Improve Key Business Results” (2011), Planning and Designing Effective Metrics (2014), The Professional Development Toolbox (2015), “Success Metrics” (Apress 2017) and his latest “Don’t Manage…Coach! (2017).” He is the President and founder of the Consortium for the Establishment of Information Technology Performance Standards (www.ceitps.org), Leader of the Educause IT Metrics Constituent Group, and a reviewer for Educause Quarterly magazine. He holds a Master’s degree in Human Resources Development from Webster University, a Bachelor’s degree in Computer Science from Chapman University and an Associate’s degree in Instructional Technology from the Community College of the Air Force.
Measuring cloud services will finally make it obvious that measuring effectiveness is more important than tracking possible efficiencies.
Backing off on strategic planning and process improvement in the face of economic woes is a mistake - organizational improvement is essential in a crisis, not a luxury.