Biography

Michael D. Hilborn is the Director of Platform Engineering and Operations at Harvard Business School Online. Initially a web application developer, Michael designed, developed, and maintained instructional tools for Harvard's first online course platform, the Instructor's Toolkit, and its successor, Course iSites. Promoted (or punished?) into management, Michael led the design, implementation, and operation of many key administrative, academic, and research tools utilized by the university at large. He now oversees an international DevSecOps team who operate, maintain, and secure the network, computing, storage, identity, data intelligence, and support systems of the world's leading online business learning platform.

In addition to his directoral role, Michael acts as an Instructor and Teaching Assistant at the Harvard Extension School for a variety of introductory web development and application courses. He also enjoys writing and playing computer games, specifically Interactive Fiction, and would love to see games and/or gamification become a staple in teaching and learning within higher education.